Help center

Step-by-step guides, feature references, API docs, and troubleshooting for PromptAssay. Use the search below, browse by category, or press ? from anywhere in the app to open the floating help panel.

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Welcome to PromptAssay
What PromptAssay is, who it's for, and the core concepts you'll use every day.
Core concepts
User vs workspace, personal vs team, prompts vs versions vs fragments, and what the free tier actually gives you.

Browse by topic

Getting started
3 articles
Welcome tour, core concepts, first prompt, initial BYOK setup, and keyboard shortcuts.
Prompts
Coming soon
Create, edit, organize, tag, favorite, and archive prompts. Bulk actions, folders, and sort/filter.
Prompt editor
Coming soon
CodeMirror editor, prompt types, target model, fragments in-line, the linter, and the token budget bar.
Version control
Coming soon
Version history, diff viewer, restore, branching from any prior version, and change annotations.
Fragments
Coming soon
Reusable prompt snippets with variable slots, composition, and usage tracking.
Playground
Coming soon
Run prompts live against Anthropic, OpenAI, or Google. Variables, side-by-side compare, streaming, and test-run history.
Evaluation suites
Coming soon
Test cases, expected criteria, judge-based automated scoring across six dimensions, and rubric design.
AI assistant
Coming soon
Critique, Improve, Rewrite, Brainstorm, Compare, Judge, and AI Chains — when to use each panel and how to run them in sequence.
Import & export
1 article
Import from Markdown, Anthropic JSON, OpenAI JSON, raw text, or a PromptAssay bundle. Export and GDPR data export.
Public API & SDK
4 articles
REST API reference, authentication, SDK usage, error handling, and rate limits.
Workspaces & collaboration
1 article
Personal vs team workspaces, roles and permissions, invitations, ownership transfer, leaving, and deletion.
BYOK provider keys
1 article
Per-workspace Anthropic / OpenAI / Google keys, encryption, rotation, testing, and resolution order.
Billing & plans
2 articles
Free, Solo, Team, Enterprise — pricing, limits, Stripe checkout, customer portal, and invoices.
Usage & costs
Coming soon
The usage dashboard, cost computation per model, and how tokens are estimated.
Account & security
1 article
Signup, login, password reset, MFA with recovery codes, profile, connections, and the danger zone.
SSO & SAML
Coming soon
Enterprise SSO setup — domain verification and SAML identity provider configuration.
Navigation & UX
1 article
Sidebar, header, command palette (Cmd+K), theme switching, and the help system itself.
Legal & compliance
2 articles
Privacy policy acceptance, cookie consent, GDPR rights, and data export.
Troubleshooting
1 article
Common errors mapped to the fix — tier limits, missing provider keys, captcha failures, and more.
FAQ
3 articles
Short answers to the questions we get asked most often.
Glossary
1 article
PromptAssay-specific terminology in one place — workspace, BYOK, RLS, tier, active-org cookie, and more.