Trust.
How PromptAssay handles your data, your provider keys, and your security questions. We answer plainly and we link to the real documents.
Security posture
We do not train on your content
ShippedPromptAssay does not train, fine-tune, or otherwise use any of your content to improve a machine learning model. There is no training pipeline in the platform. Your prompts are used only to operate the workbench you signed up for. Documented in section 5 of the privacy policy.
Provider responses stay with your provider
ShippedProvider responses are not retained on our servers, with one named exception: evaluation test outputs are saved with each test case so you can review your run history. Playground runs, in-editor AI actions (critique, improve, rewrite, brainstorm, compare), and brainstorm chat history are cached in your browser and never persisted server-side. PromptAssay stores prompt text, version metadata, fragments, annotations, and the test cases you create.
Encrypted key storage
ShippedProvider API keys are encrypted at rest. They never leave the server, never appear in logs, and are only used to make the LLM call you triggered.
Tenant isolation
ShippedEvery database query is scoped to your organization. Row-level enforcement is applied at the database layer in addition to the application layer.
Role-based access
ShippedOwner, admin, and member roles. Owners control billing and dangerous actions. Admins manage members and shared content. Members read and write within the workspace.
SAML SSO
AvailableAvailable on the Enterprise tier. Bring your own identity provider and enforce sign-in through it.
Data Processing Agreement
AvailableDPA available on the Enterprise tier. Covers GDPR Article 28 processor obligations.
Formal certifications
In progressPromptAssay does not currently hold SOC 2 or ISO 27001 attestations. We will pursue formal certification when our customer mix requires it. In the meantime, the controls listed above are in place and can be evidenced on request via the security contact below.
Live health check covers Supabase, every supported LLM provider, and Stripe. Updated continuously.
Open the live health endpoint- Vulnerability disclosures
security@promptassay.ai - Privacy and data subject requests
/legal/privacy